PRIVACY POLICY

Effective Date: May 1, 2026

Coach Ty, operated by Tyler Johnson (“Coach Ty,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, purchase a service, complete a questionnaire, schedule an appointment, or communicate with us.

Information We Collect

We may collect:

Your name, email address, phone number, date of birth, and contact preferences
Purchase, payment, appointment, and service information
Fitness goals, activity level, exercise experience, availability, injuries, and physical limitations
Nutrition goals, food preferences, allergies, dietary restrictions, and lifestyle information
Information you voluntarily provide through forms, questionnaires, emails, calls, or text messages
Website information such as your browser, device, IP address, pages visited, and cookies

Payments may be processed by a third-party payment processor such as Stripe. Coach Ty does not directly store complete credit or debit card numbers.

How We Use Your Information

We may use your information to:

Provide personal training, personalized meal plans, nutrition education, and related services
Review questionnaires and personalize your experience
Schedule evaluations, appointments, and training sessions
Process payments and purchases
Send confirmations, reminders, service updates, and accountability check-ins
Respond to questions and provide support
Improve our website and services
Maintain appropriate business records
Protect our website, business, and clients
Meet applicable legal and operational requirements

How We Share Information

We may share limited information with service providers that help us operate our business, including website, CRM, payment-processing, scheduling, email, text-messaging, fitness-management, and technology providers.

Information may also be disclosed when required by law, to protect the safety or rights of Coach Ty or others, or as part of a business transfer.

Coach Ty does not sell or rent personal information.

Mobile Information and SMS Consent

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Information may be shared with subcontractors that provide support services, such as customer service, appointment scheduling, or text-message delivery, only as necessary to provide those services.

All other information-sharing categories described in this Privacy Policy exclude text-messaging originator opt-in data and consent. SMS opt-in data and consent will not be sold, rented, transferred, or shared with third parties for marketing or promotional purposes.

Text-message consent is optional and is not a condition of purchase.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance.

Cookies and Third-Party Services

Our website may use cookies and similar technologies to support website functionality, understand website activity, and improve performance.

You can control cookies through your browser settings. Disabling cookies may affect certain website features.

Our website may link to third-party websites, applications, payment platforms, scheduling tools, affiliate products, or social-media pages. Those services are governed by their own privacy policies, and Coach Ty is not responsible for their practices.

Because there is no universally accepted standard for browser “Do Not Track” signals, our website may not respond to every Do Not Track request.

Data Retention and Security

We retain information for as long as reasonably necessary to provide services, maintain business records, resolve concerns, enforce agreements, and meet applicable requirements.

We use reasonable safeguards designed to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Your Privacy Choices

Depending on applicable law, you may request to access, correct, or delete certain personal information. You may also withdraw optional communication consent.

To submit a request, contact Coach Ty. We may need to verify your identity before completing the request.

You may unsubscribe from promotional emails using the unsubscribe link provided. You may stop text messages by replying STOP.

Children’s Privacy

Our website and services are intended for individuals who are at least 18 years old. We do not knowingly collect personal information from children under 18 through this website.

Changes to This Policy

We may update this Privacy Policy when our services or practices change. Updates will be posted on this website with a revised effective date.

Terms & Conditions → https://coachty.fit/terms-and-conditions

Contact Coach Ty

For questions or privacy requests, contact:

Coach Ty
Operated by Tyler Johnson
Email: [email protected]
Phone: +1 916-908-0507